FAQ

Frequently asked questions.

Is Antega free to use?+

Yes. Discover is Antega's free membership. It gives you selected fertility guides, recipes, videos and planning tools for your country, and lets you save what helps you. It is not a trial: it needs no payment method, does not expire and never becomes a paid membership on its own.

What is the difference between Discover and the paid memberships?+

Discover is a selected introduction to Antega. Hope, Growth and Family open the full library for your country, member discounts, member support and eligibility for the Antega Fertility Support Programme under the Programme Terms.

Do Discover members earn Seeds?+

No. Support Seeds and Fertility Support eligibility are part of qualifying Hope, Growth and Family memberships. Discover members can use the free parts of Antega for as long as they like.

What happens to my account if I upgrade or if my paid membership ends?+

Nothing is lost. Your saved guides, recipes, checklists, notes, tracker entries, journals and registered country all stay with your account. If a paid membership ends, your account continues as a free Discover membership.

Why can I not see prices for another country?+

Membership prices, benefits and terms follow your registered country. When you read another country's pages, we show the information without prices or joining options so nothing is misleading. You can change your registered country from your account.

How does Antega work?+

Antega is an international fertility membership and education platform supporting family-building journeys, with country-specific information. You choose a membership level, a journey, and create a personal Garden Wishlist.

What are Seeds?+

Seeds are the heart of the Antega experience. Members earn Seeds by completing eligible activities available through Antega. Membership itself does not award Seeds, and every membership level earns Seeds on identical terms. They are not points or credits.

How do I grow more Seeds?+

By attending webinars, completing learning modules, referring a friend, completing planning tools, surveys and updating your family journey.

How do webinars work?+

Every month, members can join a live webinar with respected fertility and pregnancy professionals. Recordings are available afterwards.

Can I switch my journey?+

Yes — members can switch between New Beginnings and Growing Together at any time.

How do Garden Wishlists work?+

Members choose the rewards that matter most to them by creating a personal Garden Wishlist from the rewards available on their journey.

What is included with Family Membership?+

Family Membership includes everything in Growth, plus priority support, quarterly expert sessions, the 15% member shop discount, free standard delivery on eligible Antega Shop orders, a one-off Family Welcome Shop Credit in your local currency after your first successful Family payment, and a DNA Ancestry Kit after your country's qualifying continuous paid Family months. The credit and the kit are separate benefits — you receive both, you do not choose between them. Seeds are earned through activities and are never granted by a membership level.

How do fertility store discounts work?+

Hope members save 5%, Growth members save 10% and Family members save 15% on eligible products, in every country where the Antega Shop is open. The discount is calculated from the local price and applied automatically at checkout while your membership is active — no code needed. Growth and Family members also receive free standard delivery on eligible orders. Hope members pay the standard delivery charge. The free Discover membership receives no shop discount and no delivery benefit; Discover members shop at standard public prices.

What is the Antega Fertility Support Programme?+

Each Fertility Support Period lasts three months. At the end of a period, the qualifying member with the highest verified Support Seed total is offered Fertility Support at the level of their Support Period Membership Level, subject to verification and the Programme Terms.

Can I earn more qualifying Seeds by paying more?+

No. Seeds cannot be bought, and there are no multipliers, boosters or paid advantages of any kind. Each activity is worth a published number of qualifying Seeds.

How are ties decided?+

Ties are resolved in a fixed published order: qualifying Seeds, then qualifying daily activities, then qualifying learning activities, then consistency, then whoever reached the tied total first. No step is random.

What do Lifetime Seeds do?+

Lifetime Seeds record your overall progress, rank and achievements and are never reset. Only Support Seeds, which start again each period, determine the Fertility Support ranking.

Does a higher membership give me a better chance of receiving support?+

Membership level does not affect ranking. It sets the level of Fertility Support you would be eligible for, alongside your membership benefits.

How often is Fertility Support offered?+

Support operates in three-month Support Periods, and there is currently one support recipient per Support Period. Antega may change this in future for later Support Periods, and any change is published in the Fertility Support Programme Terms beforehand.

What are Support Seeds and Lifetime Seeds?+

Support Seeds are your current Seeds for the active Fertility Support Period; they can be spent, may be transferred where Antega permits, decide your ranking position and reset once the period is finalised. Lifetime Seeds record every qualifying Seed you have personally earned and never reduce. Full details are in the Fertility Support Programme Terms.

What happens to my eligibility if I cancel?+

You keep your membership benefits until the end of your current billing period. Once your membership ends you are no longer a qualifying member for future Support Periods. You never lose Seeds you have already earned.

Can I change my membership level?+

Yes. You can change plan at any time from your account. Your Support Period Membership Level determines the level of Fertility Support you would be eligible for, as set out in the Fertility Support Programme Terms.

How is support paid?+

Where practicable, approved support is paid directly to your treatment provider against verified eligible costs. There is no automatic cash alternative. Full details, including the maximum values for each support level, are set out in the Fertility Support Programme Terms.

Transparency & Fairness

How Seeds, unique Seed reference numbers, eligibility and the Antega Fertility Support Programme work — explained in plain English.

Read the full explanation →