Legal
Privacy Policy.
How we collect, use and protect your personal data, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Who we are
Antega is an international fertility membership and education platform operated by ANTEGA LTD · Company No. 17309277, registered in England and Wales. We are the data controller for the personal data described in this policy, including for members in Australia. 5 Greenwich View Place, London E14 9NN, United Kingdom
2. What data we collect
- Account details — such as your name, preferred name, email address and password, when you register.
- Contact and address details — used for deliveries, eligibility and support arrangements.
- Membership and payment details — your chosen plan and billing history. Card payments are processed by our payment provider; Antega does not store your full card details.
- Activity data — such as your Support Seeds (your usable balance for the current Fertility Support Period) and Lifetime Seeds (a permanent record of qualifying Seeds earned, never reduced by spending, transfers or resets), learning content viewed, checklists completed and community engagement, so we can provide your membership benefits.
- Health and fertility information — only where you choose to provide it (see section 3).
- Communications — messages you send us via the contact page or support channels.
3. Health and fertility information
Some of the information you may choose to share with Antega is sensitive information about your health under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and we treat it with particular care. This can include:
- Your fertility stage — for example trying to conceive, undergoing investigations, in treatment, or pregnant.
- Treatment history and plans, including IVF, ICSI, IUI, egg or sperm freezing, donor treatment and surrogacy.
- Diagnoses and conditions you tell us about, such as PCOS, endometriosis, low ovarian reserve or male factor infertility.
- Pregnancy outcomes, including miscarriage, ectopic pregnancy, baby loss and live birth.
- Cycle, ovulation, symptom, medication and appointment tracker entries.
- Planning tool and checklist answers, and your onboarding questionnaire responses.
- Community journal posts, replies and anything you share in support conversations.
- Medication, supplement use and lifestyle details you record.
Providing it is always optional. You can hold an Antega membership, earn Seeds and take part in the Fertility Support Programme without completing any health-related field. Where a field is optional we say so, and you can clear it at any time from your account.
Our lawful basis. We collect personal information where it is reasonably necessary for Antega's functions and activities. We seek consent before collecting sensitive information such as health and fertility information, unless another exception under Australian law applies. We use and disclose information for the purposes described in this policy, related purposes you would reasonably expect where permitted, and other purposes with consent or as required or authorised by law.
How we use it — to personalise your planning tools, trackers and recommendations, to show relevant learning content, and, if you become the support recipient for a Support Period, to verify eligibility and arrange support with your chosen regulated provider.
Who can see it — you can, and a small number of trained Antega staff can where it is necessary to provide support or to keep the community safe. Community journal posts are visible to other members and to moderators, so please share only what you are comfortable sharing.
What we never do — we never sell health information, never use it for advertising or profiling for marketing, never publish it, and never share it with employers, insurers or clinics without your specific instruction.
Retention — health information is kept while your account is active and is deleted or anonymised within 12 months of your account closing, unless we must keep a record to meet a legal obligation relating to support we have provided.
4. How long we keep it
We keep account and membership records for as long as your account is active, and for a reasonable period afterwards to meet our legal, accounting and dispute- resolution obligations. We remove or anonymise data we no longer need.
5. Sharing your data
We share the minimum data necessary with trusted providers who help us run Antega — such as our payment provider for processing membership payments, and hosting and email providers. We do not sell your personal data.
Some of our providers process data outside Australia, including in the United Kingdom and the European Economic Area. We take reasonable steps, including contractual safeguards, to ensure overseas recipients handle your data consistently with the Australian Privacy Principles.
6. Cookies
We use a small number of cookies and similar storage to keep you signed in and remember your preferences. See our Cookie Policy for full details.
7. Your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles
Subject to applicable law and any exemptions, your rights may include the following:
- Access your personal information.
- Ask us to correct personal information that is inaccurate, out of date, incomplete, irrelevant or misleading.
- Withdraw consent for future optional processing.
- Complain to Antega about how we handle your personal information.
- Complain to the Office of the Australian Information Commissioner if your complaint remains unresolved.
To exercise any of these rights, please contact us via our contact page. The regulator or competent authority identified for Australia is the Office of the Australian Information Commissioner (oaic.gov.au).
8. Contact us
If you have any questions about this policy or how we handle your data, please get in touch via our contact page.
