Delivery & Returns.

Products sold directly by Antega are supplied by ANTEGA LTD (Company No. 17309277), registered in England and Wales.

Registered office address available on request via our contact page.

These terms apply to products bought through the Fertility Essentials Store. Membership itself is covered by our Terms & Conditions and Cancellation & Refunds policy.

Prices are shown in pounds sterling and include VAT where applicable. Delivery costs are shown at checkout before you pay.

Member discounts are applied automatically to signed-in members with an active membership: Hope 5%, Growth 10% and Family 15% on eligible products. Discounts cannot be combined with other offers unless we state otherwise, and they end when a membership ends.

We deliver to addresses in the United Kingdom. Orders are usually dispatched within 1–2 working days, and standard delivery ordinarily arrives within 3–5 working days of dispatch.

Delivery estimates are estimates, not guarantees. If your order has not arrived within 14 days of dispatch, please contact us and we will investigate or resend it.

Under the Consumer Contracts Regulations you may cancel an order for any reason within 14 days of receiving it, and you then have a further 14 days to return the goods.

To cancel, tell us via our contact page and we will confirm the return address. Return postage is your responsibility unless the item is faulty, damaged or incorrect.

For hygiene and safety reasons, supplements, ovulation and pregnancy tests and other sealed health products cannot be returned once the seal has been broken, unless the item is faulty, damaged or was sent in error.

Unopened items in their original, undamaged packaging can be returned within the cancellation period above.

If something arrives faulty, damaged or is not what you ordered, contact us within 30 days and we will arrange a replacement or a full refund, including the delivery cost and any return postage you have paid. This does not affect your statutory rights under the Consumer Rights Act 2015.

Refunds are made to the original payment method within 14 days of us receiving the returned goods, or of you providing proof that you have sent them back.

Products in the Fertility Essentials Store are food supplements and consumer health products. They are not medicines and are not intended to diagnose, treat, cure or prevent any medical condition.

Food supplements should not be used as a substitute for a varied, balanced diet and healthy lifestyle. If you are pregnant, trying to conceive, undergoing fertility treatment, taking medication or have a medical condition, seek advice from an appropriate healthcare professional before using supplements.

For anything to do with an order, please use our contact page. ANTEGA LTD · Company No. 17309277.