Delivery & Returns.

Products sold directly by Antega are supplied by ANTEGA LTD (Company No. 17309277), registered in England and Wales.

5 Greenwich View Place, London E14 9NN, United Kingdom

These terms apply to products bought through the Fertility Essentials Store. Membership itself is covered by our Terms & Conditions and Cancellation & Refunds policy.

Prices are shown in the currency of the country saved on your account, and include any tax that applies where you are. Delivery costs are shown at checkout before you pay.

Member discounts are applied automatically to signed-in members with an active membership: Hope 5%, Growth 10% and Family 15% on eligible products. Discounts cannot be combined with other offers unless we state otherwise, and they end when a membership ends.

The Antega Shop is open in United Kingdom and dispatches to addresses there, so these delivery terms apply to your orders. Orders are usually dispatched within 1–2 working days. Standard delivery ordinarily arrives within 3–5 working days of dispatch for domestic addresses, and international legs can take longer where an order is fulfilled from outside United Kingdom. Delivery options, costs and the estimate for your address are shown at checkout before you pay.

Delivery estimates are estimates, not guarantees. If your order has not arrived within 14 days of dispatch, please contact us and we will investigate or resend it.

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you may cancel an order for any reason within 14 days of receiving it, and you then have a further 14 days to send the goods back.

To cancel, tell us via our contact page and we will confirm the return address. Return postage for a change of mind is your responsibility unless the item is faulty, damaged or incorrect.

For hygiene and safety reasons, supplements, ovulation and pregnancy tests and other sealed health products cannot be returned once the seal has been broken, unless the item is faulty, damaged or was sent in error.

Unopened items in their original, undamaged packaging can be returned within the cancellation period above.

Under the Consumer Rights Act 2015 goods must be of satisfactory quality, fit for purpose and as described. If something arrives faulty, damaged or is not what you ordered, you have a short-term right to reject it within 30 days of delivery for a full refund. After 30 days we will repair, replace or refund in line with the Act. We cover the delivery cost and any return postage you have paid.

Refunds are made to the original payment method within 14 days of us receiving the returned goods, or of you providing proof that you have sent them back.

Nothing in this policy limits your rights under the Consumer Rights Act 2015.

Products in the Fertility Essentials Store are food supplements and consumer health products. They are not medicines and are not intended to diagnose, treat, cure or prevent any medical condition.

Food supplements should not be used as a substitute for a varied, balanced diet and healthy lifestyle. If you are pregnant, trying to conceive, undergoing fertility treatment, taking medication or have a medical condition, seek advice from an appropriate healthcare professional before using supplements.

For anything to do with an order, please use our contact page. ANTEGA LTD · Company No. 17309277.