Legal

Privacy Policy.

How we collect, use and protect your personal data, in line with the UK GDPR and the Data Protection Act 2018.

1. Who we are

Antega is an international fertility membership and education platform operated by ANTEGA LTD · Company No. 17309277, registered in England and Wales. We are the data controller for the personal data described in this policy, including for members in United Kingdom. 5 Greenwich View Place, London E14 9NN, United Kingdom

2. What data we collect

  • Account details — such as your name, preferred name, email address and password, when you register.
  • Contact and address details — used for deliveries, eligibility and support arrangements.
  • Membership and payment details — your chosen plan and billing history. Card payments are processed by our payment provider; Antega does not store your full card details.
  • Activity data — such as your Support Seeds (your usable balance for the current Fertility Support Period) and Lifetime Seeds (a permanent record of qualifying Seeds earned, never reduced by spending, transfers or resets), learning content viewed, checklists completed and community engagement, so we can provide your membership benefits.
  • Health and fertility information — only where you choose to provide it (see section 3).
  • Communications — messages you send us via the contact page or support channels.

3. Health and fertility information

Some of the information you may choose to share with Antega is special category data about your health under the UK GDPR and the Data Protection Act 2018, and we treat it with particular care. This can include:

  • Your fertility stage — for example trying to conceive, undergoing investigations, in treatment, or pregnant.
  • Treatment history and plans, including IVF, ICSI, IUI, egg or sperm freezing, donor treatment and surrogacy.
  • Diagnoses and conditions you tell us about, such as PCOS, endometriosis, low ovarian reserve or male factor infertility.
  • Pregnancy outcomes, including miscarriage, ectopic pregnancy, baby loss and live birth.
  • Cycle, ovulation, symptom, medication and appointment tracker entries.
  • Planning tool and checklist answers, and your onboarding questionnaire responses.
  • Community journal posts, replies and anything you share in support conversations.
  • Medication, supplement use and lifestyle details you record.

Providing it is always optional. You can hold an Antega membership, earn Seeds and take part in the Fertility Support Programme without completing any health-related field. Where a field is optional we say so, and you can clear it at any time from your account.

Our lawful basis. For ordinary account and membership data, we rely as appropriate on performance of our contract with you, compliance with legal obligations, and our legitimate interests in operating, securing and improving Antega (Article 6 of the UK GDPR). Where we process health or fertility information, we additionally rely on your explicit consent under Article 9(2)(a). You may withdraw consent at any time by deleting the information or contacting us; withdrawal does not affect processing carried out before it was withdrawn.

How we use it — to personalise your planning tools, trackers and recommendations, to show relevant learning content, and, if you become the support recipient for a Support Period, to verify eligibility and arrange support with your chosen regulated provider.

Who can see it — you can, and a small number of trained Antega staff can where it is necessary to provide support or to keep the community safe. Community journal posts are visible to other members and to moderators, so please share only what you are comfortable sharing.

What we never do — we never sell health information, never use it for advertising or profiling for marketing, never publish it, and never share it with employers, insurers or clinics without your specific instruction.

Retention — health information is kept while your account is active and is deleted or anonymised within 12 months of your account closing, unless we must keep a record to meet a legal obligation relating to support we have provided.

4. How long we keep it

We keep account and membership records for as long as your account is active, and for a reasonable period afterwards to meet our legal, accounting and dispute- resolution obligations. We remove or anonymise data we no longer need.

5. Sharing your data

We share the minimum data necessary with trusted providers who help us run Antega — such as our payment provider for processing membership payments, and hosting and email providers. We do not sell your personal data.

Where a provider processes data outside the UK, we rely on UK adequacy regulations or the International Data Transfer Addendum to keep your data protected.

6. Cookies

We use a small number of cookies and similar storage to keep you signed in and remember your preferences. See our Cookie Policy for full details.

7. Your rights under the UK GDPR and the Data Protection Act 2018

Subject to applicable law and any exemptions, your rights may include the following:

  • Access your personal data.
  • Ask us to correct inaccurate personal data.
  • Ask us to erase your personal data in certain circumstances.
  • Ask us to restrict processing in certain circumstances.
  • Object to legitimate-interest processing or direct marketing.
  • Receive eligible personal data in a portable format.
  • Withdraw consent where processing is based on consent.
  • Complain to the Information Commissioner's Office.

To exercise any of these rights, please contact us via our contact page. The regulator or competent authority identified for United Kingdom is the Information Commissioner's Office (ico.org.uk).

8. Contact us

If you have any questions about this policy or how we handle your data, please get in touch via our contact page.