Legal

Terms & Conditions.

Please read these terms carefully before using Antega or taking out a membership.

1. Who we are

Antega provides a fertility education, planning and membership community, including the Antega Fertility Support Programme described on our Transparency & Fairness page. These terms apply whenever you use the Antega website or hold an Antega membership.

2. Membership

Antega has one free membership level, Discover, and three paid levels: Hope, Growth and Family. Discover is an ongoing free membership rather than a trial. It requires no payment method, does not expire, does not renew and never converts into a paid membership by itself. Discover gives access to a selected part of the Antega library and tools for your registered country. Discover members do not earn Support Seeds and are not eligible for the Antega Fertility Support Programme.

Your registered country determines the guidance, pricing and legal terms that apply to you. Reading another country's pages is for information only and does not change your registered country, your membership or the prices available to you. You can request a change of registered country from your account.

If you upgrade from Discover, or a paid membership ends, your account, history, saved items and registered country are retained. When a paid membership ends, your account continues as a Discover membership.

Membership gives you access to the benefits described on our membership page, including learning content, community support and Seeds that recognise how you take part in Antega. Membership renews automatically on the cadence you chose (monthly or annually) until you cancel.

You can manage or cancel your membership at any time from your account. See our Cancellation & Refunds policy for full details.

3. The Antega Fertility Support Programme

Participation in the Antega Fertility Support Programme is a membership benefit, not a guarantee of fertility funding or treatment. Positions are decided by ranking verified Support Seed totals: the member with the highest verified Support Seed total at the close of a Fertility Support Period ranks first. Eligibility, qualifying activities, tie-breaks and support levels are explained in full in our Fertility Support Programme Terms and our Transparency & Fairness page.

4. Educational content, not medical advice

Information provided through Antega — including guides, checklists, webinars and community content — is educational and general in nature. It is not personalised medical advice and should not replace advice from a qualified healthcare professional or fertility specialist. Always seek advice from your GP, fertility clinic or consultant before making decisions about your treatment.

5. Acceptable use

You agree to use Antega honestly, lawfully and respectfully, and not to attempt to circumvent membership eligibility rules, disrupt the service, or misuse another member's account.

6. Liability

We provide Antega with reasonable care and skill, but we do not guarantee uninterrupted access to the website, or any particular fertility, medical or financial outcome. To the extent permitted by law, Antega is not liable for indirect or consequential loss arising from use of the website or membership. Nothing in these terms limits liability that cannot lawfully be limited, such as liability for death or personal injury caused by negligence.

7. Country-specific Family membership benefits

Some countries offer additional tangible benefits with the Family membership. These apply only to members whose registered country is listed below.

United Kingdom

United Kingdom Family members receive a one-off £15 Antega Shop credit once their first Family membership payment has been successfully confirmed. It is limited to one per member, is redeemable only against eligible products in the Antega Shop, has no cash alternative, is non-transferable, cannot be exchanged for Seeds or cash, and is not reissued if a Family membership ends and later restarts. It is a one-time benefit and does not recur.

United Kingdom Family members may request one DNA ancestry kit after completing 6 continuous months of successfully paid Family membership, provided the membership is active at the time of the request. Failed, unpaid or refunded periods do not count, and a downgrade or break in Family membership restarts the qualifying period. Eligibility is based on qualifying paid Family months, not on calendar time since joining.

The DNA ancestry kit relates to ancestry and heritage only. It is not a fertility test, genetic health or carrier test, medical, reproductive or diagnostic genetic screening, or a predictor of fertility, pregnancy or disease risk, and it does not replace advice from a doctor or fertility clinic. Results are provided for personal interest only.

The Welcome Shop Credit, the DNA ancestry kit, the ongoing member shop discount and the free standard delivery included with Growth and Family are separate benefits. Receiving one never reduces or replaces another, and eligible members receive both tangible benefits rather than choosing between them.

These benefits do not affect Seeds, and they do not affect eligibility for the Antega Fertility Support Programme, which remains subject to its own Programme Terms, eligibility and available funding.

United States

United States Family members receive a one-off $22.50 Antega Shop credit once their first Family membership payment has been successfully confirmed. It is limited to one per member, is redeemable only against eligible products in the Antega Shop, has no cash alternative, is non-transferable, cannot be exchanged for Seeds or cash, and is not reissued if a Family membership ends and later restarts. It is a one-time benefit and does not recur.

United States Family members may request one DNA ancestry kit after completing 6 continuous months of successfully paid Family membership, provided the membership is active at the time of the request. Failed, unpaid or refunded periods do not count, and a downgrade or break in Family membership restarts the qualifying period. Eligibility is based on qualifying paid Family months, not on calendar time since joining.

The DNA ancestry kit relates to ancestry and heritage only. It is not a fertility test, genetic health or carrier test, medical, reproductive or diagnostic genetic screening, or a predictor of fertility, pregnancy or disease risk, and it does not replace advice from a doctor or fertility clinic. Results are provided for personal interest only.

The Welcome Shop Credit, the DNA ancestry kit, the ongoing member shop discount and the free standard delivery included with Growth and Family are separate benefits. Receiving one never reduces or replaces another, and eligible members receive both tangible benefits rather than choosing between them.

These benefits do not affect Seeds, and they do not affect eligibility for the Antega Fertility Support Programme, which remains subject to its own Programme Terms, eligibility and available funding.

Canada

Canada Family members receive a one-off C$30 Antega Shop credit once their first Family membership payment has been successfully confirmed. It is limited to one per member, is redeemable only against eligible products in the Antega Shop, has no cash alternative, is non-transferable, cannot be exchanged for Seeds or cash, and is not reissued if a Family membership ends and later restarts. It is a one-time benefit and does not recur.

Canada Family members may request one DNA ancestry kit after completing 6 continuous months of successfully paid Family membership, provided the membership is active at the time of the request. Failed, unpaid or refunded periods do not count, and a downgrade or break in Family membership restarts the qualifying period. Eligibility is based on qualifying paid Family months, not on calendar time since joining.

The DNA ancestry kit relates to ancestry and heritage only. It is not a fertility test, genetic health or carrier test, medical, reproductive or diagnostic genetic screening, or a predictor of fertility, pregnancy or disease risk, and it does not replace advice from a doctor or fertility clinic. Results are provided for personal interest only.

The Welcome Shop Credit, the DNA ancestry kit, the ongoing member shop discount and the free standard delivery included with Growth and Family are separate benefits. Receiving one never reduces or replaces another, and eligible members receive both tangible benefits rather than choosing between them.

These benefits do not affect Seeds, and they do not affect eligibility for the Antega Fertility Support Programme, which remains subject to its own Programme Terms, eligibility and available funding.

Nigeria

Nigeria Family members receive a one-off ₦15,000 Antega Shop credit once their first Family membership payment has been successfully confirmed. It is limited to one per member, is redeemable only against eligible products in the Antega Shop, has no cash alternative, is non-transferable, cannot be exchanged for Seeds or cash, and is not reissued if a Family membership ends and later restarts. It is a one-time benefit and does not recur.

Nigeria Family members may request one DNA ancestry kit after completing 12 continuous months of successfully paid Family membership, provided the membership is active at the time of the request. Failed, unpaid or refunded periods do not count, and a downgrade or break in Family membership restarts the qualifying period. Eligibility is based on qualifying paid Family months, not on calendar time since joining.

The DNA ancestry kit relates to ancestry and heritage only. It is not a fertility test, genetic health or carrier test, medical, reproductive or diagnostic genetic screening, or a predictor of fertility, pregnancy or disease risk, and it does not replace advice from a doctor or fertility clinic. Results are provided for personal interest only.

The Welcome Shop Credit, the DNA ancestry kit, the ongoing member shop discount and the free standard delivery included with Growth and Family are separate benefits. Receiving one never reduces or replaces another, and eligible members receive both tangible benefits rather than choosing between them.

These benefits do not affect Seeds, and they do not affect eligibility for the Antega Fertility Support Programme, which remains subject to its own Programme Terms, eligibility and available funding.

South Africa

South Africa Family members receive a one-off R200 Antega Shop credit once their first Family membership payment has been successfully confirmed. It is limited to one per member, is redeemable only against eligible products in the Antega Shop, has no cash alternative, is non-transferable, cannot be exchanged for Seeds or cash, and is not reissued if a Family membership ends and later restarts. It is a one-time benefit and does not recur.

South Africa Family members may request one DNA ancestry kit after completing 12 continuous months of successfully paid Family membership, provided the membership is active at the time of the request. Failed, unpaid or refunded periods do not count, and a downgrade or break in Family membership restarts the qualifying period. Eligibility is based on qualifying paid Family months, not on calendar time since joining.

The DNA ancestry kit relates to ancestry and heritage only. It is not a fertility test, genetic health or carrier test, medical, reproductive or diagnostic genetic screening, or a predictor of fertility, pregnancy or disease risk, and it does not replace advice from a doctor or fertility clinic. Results are provided for personal interest only.

The Welcome Shop Credit, the DNA ancestry kit, the ongoing member shop discount and the free standard delivery included with Growth and Family are separate benefits. Receiving one never reduces or replaces another, and eligible members receive both tangible benefits rather than choosing between them.

These benefits do not affect Seeds, and they do not affect eligibility for the Antega Fertility Support Programme, which remains subject to its own Programme Terms, eligibility and available funding.

Australia

Australia Family members receive a one-off A$30 Antega Shop credit once their first Family membership payment has been successfully confirmed. It is limited to one per member, is redeemable only against eligible products in the Antega Shop, has no cash alternative, is non-transferable, cannot be exchanged for Seeds or cash, and is not reissued if a Family membership ends and later restarts. It is a one-time benefit and does not recur.

Australia Family members may request one DNA ancestry kit after completing 6 continuous months of successfully paid Family membership, provided the membership is active at the time of the request. Failed, unpaid or refunded periods do not count, and a downgrade or break in Family membership restarts the qualifying period. Eligibility is based on qualifying paid Family months, not on calendar time since joining.

The DNA ancestry kit relates to ancestry and heritage only. It is not a fertility test, genetic health or carrier test, medical, reproductive or diagnostic genetic screening, or a predictor of fertility, pregnancy or disease risk, and it does not replace advice from a doctor or fertility clinic. Results are provided for personal interest only.

The Welcome Shop Credit, the DNA ancestry kit, the ongoing member shop discount and the free standard delivery included with Growth and Family are separate benefits. Receiving one never reduces or replaces another, and eligible members receive both tangible benefits rather than choosing between them.

These benefits do not affect Seeds, and they do not affect eligibility for the Antega Fertility Support Programme, which remains subject to its own Programme Terms, eligibility and available funding.

India

India Family members receive a one-off ₹1,000 Antega Shop credit once their first Family membership payment has been successfully confirmed. It is limited to one per member, is redeemable only against eligible products in the Antega Shop, has no cash alternative, is non-transferable, cannot be exchanged for Seeds or cash, and is not reissued if a Family membership ends and later restarts. It is a one-time benefit and does not recur.

India Family members may request one DNA ancestry kit after completing 12 continuous months of successfully paid Family membership, provided the membership is active at the time of the request. Failed, unpaid or refunded periods do not count, and a downgrade or break in Family membership restarts the qualifying period. Eligibility is based on qualifying paid Family months, not on calendar time since joining.

The DNA ancestry kit relates to ancestry and heritage only. It is not a fertility test, genetic health or carrier test, medical, reproductive or diagnostic genetic screening, or a predictor of fertility, pregnancy or disease risk, and it does not replace advice from a doctor or fertility clinic. Results are provided for personal interest only.

The Welcome Shop Credit, the DNA ancestry kit, the ongoing member shop discount and the free standard delivery included with Growth and Family are separate benefits. Receiving one never reduces or replaces another, and eligible members receive both tangible benefits rather than choosing between them.

These benefits do not affect Seeds, and they do not affect eligibility for the Antega Fertility Support Programme, which remains subject to its own Programme Terms, eligibility and available funding.

8. Changes to these terms

We may update these terms from time to time, for example to reflect changes to our services or the law. Where changes are material, we will take reasonable steps to let members know. The current version will always be available on this page.

9. Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer in United Kingdom, this does not remove any mandatory protection you have under the Consumer Rights Act 2015 or your right to bring a claim locally where the law of United Kingdom allows it.

10. Contact us

If you have any questions about these terms, please get in touch via our contact page.